Privacy Policy

This Privacy Policy outlines how Jackbit collects, uses, protects, and handles personal information from its players in Australia. Our commitment is to safeguard the privacy of individuals while providing a secure and regulated online gaming environment. This document explains the types of data we process, the purposes for which it is used, and the rights individuals have concerning their personal information.

Information We Collect

To provide our services and meet regulatory requirements, we collect several types of information. This data is essential for account creation, identity verification, and ensuring a secure platform. The data collected includes:

Personal Identification: Information provided during Know Your Customer (KYC) checks, which may include details from a passport or driver’s licence.
Contact Details: An email address is required for registration and communication.
Financial Data: Information related to transactions, including crypto wallet addresses used for deposits and withdrawals.
Technical Information: Data such as IP addresses, device types, and browser information is collected automatically to enhance security and user experience on the Jackbit official site.

How We Use Your Information

The information collected is used for specific and legitimate purposes aligned with our operations. These purposes include:

Service Provision: To set up and manage player accounts, process transactions, and provide access to games.
Regulatory Compliance: To comply with our licensing obligations under the Curaçao Gaming Authority, including age verification and anti-fraud measures.
Security: To monitor for suspicious activity, protect accounts from unauthorised access, and maintain the integrity of our platform.
Communication: To send important account notifications and, with consent, promotional materials.

Jackbit does not sell personal data to third parties. Information may be shared with trusted partners only when necessary to provide our services. This includes payment processors for transaction handling and regulatory bodies when required by law. All third parties are required to adhere to strict data protection standards.

Data Security

Protecting player information is a top priority. We employ robust security measures to prevent unauthorised access, alteration, or disclosure of data. Our security framework includes SSL encryption to protect data in transit, two-factor authentication (2FA) for enhanced account security, and comprehensive internal access controls.

Cookies and Tracking Technologies

Our platform uses cookies to improve functionality and the player experience. Cookies are small text files stored on a device that help with session management, remember preferences, and analyse site traffic. Players can manage cookie settings through their browser, but disabling them may affect platform functionality.

Your Rights and Data Control

Players have specific rights regarding their personal data. Individuals can request access to the information we hold about them, ask for corrections to inaccurate data, and request the deletion of their information, subject to our legal and regulatory obligations to retain certain data. For matters concerning gameplay limits, we encourage reviewing the Jackbit responsible gambling guidelines. All requests related to data rights can be directed to our support team.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Players will be notified of any significant changes. We encourage you to review this page periodically to stay informed about how we protect information.

Contact Information

If there are any questions or concerns about this privacy policy or the handling of personal data, please contact our support team via email at support@jack.com.